Pyramid Time Systems TimeTrax Clock Technical Information PDF herunterladen (Seite 9)

TIMETRAX™ EZ SERIES SOFTWARE REFERENCE GUIDE

5pyramidtimesystems.com CUSTOMER SUPPORT & WARRANTY

CUSTOMER SUPPORT

◦

TimeTrax™ Help

Click “Help” from main toolbar to access index of help topics.

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Troubleshooting

For answers to Frequently Asked Questions, please refer to

pyramidtimesystems.com/SUPPORT

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Online & Email Support

Visit pyramidtimesystems.com

Click “Support” button on menu bar for customer support info.

To submit a question,click “Frequently Asked Questions” or “Technical

Support” tab on the left hand menu bar located on “Support” Page.

Click “Live Customer Support” tab on home page.

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Phone Support

Customer Support is available by calling 888.479.7264, 8am-5pm EST, Mon-Fri.

Pyramid Time Systems provides TimeTrax™ software technical support for a period

of 90 days from the date of purchase. Extended technical support contracts may be

purchased separately through our CompleteCare Support Plan. Call Customer Support

at 888.479.7264, 8am-5pm EST, Monday-Friday for more information. No returns

will be accepted for opened TimeTrax™ PC products.

WARRANTY & EXTENDED TECHNICAL SUPPORT

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Pyramid Time Systems TimeTrax Clock Technical Information Seite 9